Our Security Measures

At Tape Ark®, the security of your data is our highest priority. We apply strict controls at every stage of the migration process to ensure your information remains protected and accessible only to authorized parties. Our approach combines physical and digital safeguards. Security systems are in place across all facilities, and all data is encrypted during transfer and at rest. We are certified to internationally recognized standards, including ISO 9001:2015 and ISO/IEC 27001:2022, accredited through JAS-ANZ, UKAS, and Intertek SAI Global. These certifications demonstrate our commitment to quality and information security management systems. In addition, we hold Cyber Essentials and Cyber Essentials Plus certifications, which independently validate the strength of our defenses against cyber threats. Behind these measures is a dedicated security team that continuously monitors and strengthens our systems to ensure your information remains protected at all times.

Certifications

The Cloud Transition

When migrating customer data to one of our partner cloud platforms, that data is secured by the provider’s built-in controls as part of their service. These industry-leading investments in cybersecurity complement our role as custodians of your data while it is in transit. Once your cloud ingest is complete, all data is removed from our internal systems so that no trace remains – leaving only the secured copy in the cloud.

Our Facilities

Every site we operate adheres to rigorous standards — controlled access, climate regulation, surveillance, and redundancy — so your data is always housed in a trusted environment.

Power & Cooling

  • N+1 UPS redundancy
  • 6.66 MW load UPS capacity
  • 50+ W/SF power density
  • N + 1 cooling redundancy
  • 00% power SLA
  • 2.0 PUE rating
Compliance

  • 2024 Type 2 SOC 3
  • 2024 HITRUST
  • 2024 PCI DSS AOC Cloud Ops
  • 2024 PCI DSS AOC Colocation
  • 2025 Corp ISO 27001
  • 2025 Corp ISO 9001
24/7 Security

  • Physical environment, power delivery, generator and diesel fuel monitoring.
  • Round-the-clock security and technical staff.
  • Dual-factor authentication access.
  • Biometric scanners.
  • 5-zone security access.
  • Monitored security cameras and intercom system.
Connectivity

  • Over 500Gb connectivity
  • Layer 2 access to 80 on-net carriers
  • Proactive Layer 3 and Layer 4 DDoS protection
  • 100% network and bandwidth uptime

 

* Certifications vary from site to site.

Frequently Asked Questions (FAQ) – Security

How does Tape Ark keep customer data secure?

We maintain a layered security framework combining both digital and physical safeguards — from building access controls to encryption in transit and at rest. At each stage of the process, controls are in place to ensure your data remains secure.

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The Maverick Mindset
Knowledge is power – but only if the knowledge is accessible. To move forward we must look back, understand the data we have and start thinking about how to utilize it – that is a big data frame of mind.

A Welcome to Country

Tape Ark was founded and proudly grown from an Australian based company to an international success.

Tape Ark acknowledges the Traditional Custodians of Country throughout Australia and recognise their continuing connection to land, sea and community. We pay our respects to their Elders past, present and future, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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